Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide through the website, including information submitted through assistance requests, program applications, membership forms, volunteer or partnership forms, event responses, and other MKF forms.

Depending on the form or program, this may include:

• Name and contact information
• Mailing address, phone number, and email address
• Information about a child, family, household, school, organization, or community need
• Program eligibility or application information
• Medical-equipment loan information, such as requested equipment, borrower information, expected return dates, and related administrative details
• Member, volunteer, event, onboarding, and acknowledgement information
• Documents or information you choose to submit to MKF

2. How We Use Information

MKF uses information for legitimate nonprofit and organizational purposes, including to:

• Review and respond to requests for assistance
• Administer MKF programs and services
• Manage medical-equipment loans
• Process membership, volunteer, partnership, and program participation
• Communicate about applications, events, reminders, deadlines, and organizational activity
• Maintain required internal records and program history
• Protect the security and integrity of the website and member portal
• Improve MKF programs, operations, and services

3. Children and Family Information

Some MKF programs support children and families, which means a parent, guardian, school representative, or other authorized person may provide information relating to a child. MKF asks users to provide only information that is reasonably necessary for the applicable request or program.

The public website is not intended for children to independently create accounts or submit personal information without appropriate adult involvement.

4. Member and Administrative Accounts

Members and authorized MKF personnel may have access to password-protected areas of the site. Account information may be used to provide access to documents, onboarding requirements, events, communications, acknowledgements, and other member or administrative functions.

Users are responsible for keeping their login credentials private and for notifying MKF if they believe an account has been accessed without authorization.

5. Email and Automated Notifications

MKF may send transactional or operational emails related to requests, equipment loans, reminders, events, memberships, onboarding, grants, or other organizational activity. Some messages are automatically generated by the website.

Automated messages may use dedicated MKF email addresses and may be configured as do-not-reply communications.

6. Cookies and Session Information

The website may use essential cookies or similar session technology to keep users signed in, protect authenticated areas, and maintain normal website functionality. These technologies are used for website operation and security.

7. How We Share Information

MKF does not sell personal information to advertisers.

Information may be shared only when reasonably necessary to operate MKF, administer a program, provide requested assistance, comply with legal obligations, protect MKF or others, or work with service providers that support website hosting, email, forms, payments, or other organizational functions.

Access to internal information should be limited to people who need it for their MKF responsibilities.

8. Third-Party Services and Links

The MKF website may link to or use third-party services. When you leave the MKF website or interact directly with an outside service, that service’s own privacy practices may apply.

If a donation or payment is processed by an outside payment provider, payment information may be handled directly by that provider rather than stored by MKF’s website.

9. Data Retention

MKF retains records for as long as reasonably needed for program administration, organizational operations, legal or financial obligations, safety, accountability, historical records, and other legitimate nonprofit purposes.

Different types of records may be retained for different periods depending on the program and the nature of the information.

10. Security

MKF uses reasonable administrative and technical measures intended to protect information against unauthorized access, loss, misuse, or alteration. No website, database, or electronic communication system can be guaranteed to be completely secure.

11. Your Choices

You may contact MKF to ask about information you previously submitted, request a correction, or ask whether information can be deleted or updated. Some records may need to be retained for legal, financial, safety, audit, or organizational reasons.

12. Changes to This Policy

MKF may update this Privacy Policy as the website, programs, technology, or legal requirements change. The current version will be posted on this page with an updated revision date.